A roof replacement is a large purchase for the average individual. Bob Hilson & Company believes choosing the right contractor for your roof replacement is crucial to ensuring quality work and avoiding potential issues. All roofing contractors are not equal and not as ethical as they should be. Here’s a step-by-step guide to help you make the best decision:
1. Verify Credentials
- License: Ensure the contractor is properly licensed in the state of Florida. This can be verified at myfloridalicense.com.
- Insurance: Confirm your contractor has liability insurance and workers’ compensation coverage to protect you from liability. Ask them to make you additionally insured. If they cannot it means their insurance is no good in the state of Florida, pass them by. Many contractors cut corners by getting worker compensation for only part of their employees. This leaves the consumer liable for any injuries an uninsured employee may incur.
- Certifications: Some manufacturers certify contractors for installing their roofing products. Look for certifications from major brands like GAF, CertainTeed, or Owens Corning for shingles and Englert or PacClad for metal just to mention a few. (This is not anywhere near a complete list.)
2. Get Multiple Quotes
- Obtain at least three quotes to compare pricing, materials, and warranties.
- Beware of lowball offers—they often indicate inferior materials, poor workmanship, or not paying insurance or taxes. (Remember the contractor is not doing your roof for free, he will not screw himself or take money out of his pocket for your roof.)
3. Check Reviews & References
- Read online reviews on Google and the Better Business Bureau (BBB) and other sources available to you.
- Ask for references and follow up with past clients to inquire about their experience.
4. Evaluate Experience & Workmanship
- Choose a contractor with at least 5+ years of experience in roofing.
- Look for before-and-after photos of their previous work.
5. Understand the Contract
- Ensure the contract includes:
- Scope of work
- Materials to be used
- Timeline for completion
- Payment schedule
- Warranty details (for both materials and labor)
- Never pay the full amount upfront—a 10% deposit is normal along with draws based upon percentage of completion, but final payment should be after completion and final inspection by the local building department.
6. Ask About Warranties
- Ensure they offer both a manufacturer’s warranty (on materials) and a workmanship warranty (on labor).
- A reputable contractor should stand behind their work with at least a 5- to 10-year workmanship warranty.
7. Confirm Safety & Cleanup Procedures
- Ask how they plan to protect your property (e.g., landscaping, driveways, swimming pool).
- Ensure they handle proper cleanup and debris removal (including nails and old roofing materials).
If you have any questions or need help verifying a contractor, contact the RCASF (Roofing Contractors Association of South Florida) on line or call 305-788-1013 or the FRSA (Florida Roofing and Sheetmetal Association) on line or call (407)671-3772. Either entity can help you check out the contractor of your choice or recommend legitimately licensed contractors in your area.